[注意]诺顿病毒库升级会引发系统崩溃

heavy

不多说了 ，最近升级过诺顿病毒库的人应该会知道stop code:ca000021蓝屏问题。

把系统启动顺序改为光盘启动，进行如下操作。
1、使用windows安装光盘启动系统，在提示菜单处按R进入恢复控制台。

　　2、在提示中按“1”然后回车，选择需要修复的系统，并输入管理员密码（是admin密码，如果没设置就直接回车。注意：不是开机密码）。

　　3、执行如下命令进行修复（X表示光盘盘符）：

　　Expand x：\I386\netapi32.dl_ （空格）c：\windows\system32\ [回车]

　　Expand x：\I386\netapi32.dl_ （空格）c：\windows\system32\dllcache\ [回车]

　　Expand x：\I386\lsasrv.dl_ （空格）c：\windows\system32\ [回车]

　　Expand x：\I386\lsasrv.dl_ （空格）c：\windows\system32\dllcache\ [回车]

　　4、重新启动计算机，关闭诺顿的实时监控程序。

　　5、启动诺顿的隔离区，恢复netapi32.dll和lsasrv.dll.
经小H验证的确有效，记得在启动里关闭诺顿的开机启动。对计算机不熟悉的人最好找其他有经验的人帮忙。

狂人cr

一早就中招了.很早就发现这个问题了,因为我是受害者之一.

Saiholmes

赛门铁克不是已经发布升级补丁了,也可以恢复到崩溃前的状态~

heavy

这个...好象是升级2007年5月17号-18号的病毒库文件引起的．

wataru

[s:5] 在360也听说这事情了

soaryou

多年前norton已经露出了误杀的凶相。。。所以我早就弃置不用。。。

霜之哀伤

引用第5楼好人卡的神话于2007-05-21 18:06发表的  :


过分明显的MJ很容易被看穿的。。。

-v-根本就没想瞒着

Zelsazgh

It's a terrible day for lots of Chinese users (especially Enterprise Users) who use Norton products today. Since this morning, we have received many reports from lots of users. They meet the same problem that Norton detects two system files "netapi32.dll" and "lsasrv.dll" as Backdoor.Haxdoor when they finish upgrading their database to May.17,2007 , and these two files will be deleted. After reboot, the operate system will be loaded into blue screen, and display the following windows file protection message box:
http://www.cisrt.org/blog/attachment/200705/1179458115_0.png
Open main program, we can see:
http://www.cisrt.org/blog/attachment/200705/1179458115_1.png
Only simplified Chinese Windows XP,SP2 users are affected by this false detection because they have patched Microsoft bulletins(MS06-070, KB924270). As now, Symantec has already fixed this false detection through LiveUpdate definitions (20070517, version 71).

This issue has made a huge effection to Chinese people. According to Rising reports, more than 7,000 users have asked help for solving this problem to Rising.

We hope this kind of issue will not happen again.
来自中国安全应急反应小组

霜之哀伤

引用第6楼soaryou于2007-05-22 21:58发表的  :
多年前norton已经露出了误杀的凶相。。。所以我早就弃置不用。。。

我从来都用卡巴，Logo_1.exe除了卡巴无人能杀。